KG Invicta Services—an invincible leader in experience-centric BPM solutions.

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India | United States | Belize | UAE

Being a reliable name in the outsourcing world, we have delivered extraordinary results in managing the business processes of global enterprises and enabling them to focus on their niche. From the beginning, we’ve always taken a strategic approach in delivering our services.

Today, we have gradually evolved from processing information to enhancing experiences through end-to-end BPM solutions.

KGISL-BSS is now KG Invicta Services Private Limited (KGiS)-a new chapter in our business story.

This shift is possible because of our vision for growth, technological capabilities, and access to top talents.

We commit ourselves to delivering solutions with incremental business value that leads to the exponential growth of our clients. With thought leadership, world-class infrastructure, and exceptional services, we grant businesses a competitive advantage that propels them towards success. arrow arrow KNOW MORE

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India | United States | Canada | Belize | UAE
GROWTH IN NUMBERS

02+

Decades in business

150+

Clients around the world

2000+

Employees globally

COMPANY

Fostering a unique collaborative culture.

SERVICES

What’s your business goal?

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Contact Center Services

Enhance our customer engagement and improve their overall experience

HR & Talent Services

Efficiently manage and streamline our back-office operations

Healthcare Back-Office Services

Manage our finances efficiently and optimize Revenue Cycle Management

Software Services & Automation

Look for top talents in the industry who can lead us forward

Finance & Accounting Services

Build custom software to automate our processes

TESTIMONIALS

Our Clients Trust Us

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Contact Center Quality Auditing & Monitoring Services :

Usually KG’s evaluation and scoring of agents is spot on. We can always depend on them for providing accurate feedback that supports delivery of exceptional customer service and experience. I am happy and confident when I look at KG's CFQ.

Kamille Spence-McNichol

Supervisor, Contact Center Desk

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Recruitment Services:

We have been working with KG for a number of years and would highly recommend them for all levels of recruitment outsourcing support. They have been successful in finding and engaging talent for us in the US, Europe and Asia and are considered a valuable partner to our in-house talent acquisition team.

Matthew Stedman

Talent Acquisition Manager, Human Resources

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Recruitment Services:

The team at KG is a reliable asset and extension of our recruitment function. They are great at surfacing passive talent for niche roles and are able to represent our brand well as an extension of our Talent Acquisition function. KG can quickly adapt and adjust searches as business needs shift and their responsiveness is unmatched. I would highly recommend the KG team to give your team a boost!

Tiffany A. Irving

Director, Talent Acquisition

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Contact Center Services:

It is a pleasure working with KGiS this entire year, they have always been open and very detailed in calibrations and continues to increase sales through the integrated systems. Looking forward to working with them next year!

Regla Farray

Senior Business Manager

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Professional Services:

KGiS was one of the first vendors that was on boarded for our team in Coimbatore. From then to having become a strategic partner, the journey has been fruitful for our company. They have a good understanding of our culture and are able to gauge the right fit for the requirements in a quick turnaround time to meet our demands. They are our committed partners and we see that in all our interactions.

Reona Rajan

Group Manager

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Recruitment Services:

Working with KG is seamless; they operate as members of our recruiting team. KG provides a consistent flow of candidates regardless of the difficulty of the skill set we are searching for, or the lack of feedback on submitted candidates. I enjoy working with them and look forward to continuing our relationship.

David Wright

Senior Technical Recruiter

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Business Support Services:

Dr. Steven L. Mandell, DBA, JD

CEO of a software company servicing major corporations

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Patient Appointment Scheduling Services:

Partnering with KG has resulted in accolades from patients, management, and our shareholders. KG team leverages its resources to support and drive success in all their client initiatives. Having worked with multiple vendor call centers, the primary distinction between them and KG is: KG completes all requests with 100% attention to details and on-time without exceptions. I recommend and strongly encourage any company looking to near or off-shore work to partner with KG. Your success will be guaranteed.

Matthew Dorsey

Operations Manager

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NEWS & EVENTS

Read the latest news and articles about our business

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New client signed up
2022

New client signed up

KG Invicta Services Private Limited (KGiS) recently signed up with a customer service company offering delivery services, Headquartered in Seattle, WA, USA….

KGiS inks a new business
2022

KGiS inks a new business

KG Invicta Services (KGiS) a comprehensive business process management company based in South India Coimbatore signed up a new business with a Georgia-based digital advertising…

Footprint in Delhi
2022

Footprint in Delhi

KG Invicta Services (KGiS) expanded its operations in Delhi. With this expansion, KG Invicta Services (KGiS) has a direct footprint in three cities across India (Bangalore, Coimbatore, Delhi).

Best Professional Corporate Leader Award
2021

Best Professional Corporate Leader Award

Mr. Jayamurali Balaguruswamy, CEO – KG Invicta Services (Previously KGiSL BSS) received Best Professional Corporate Leader Award.

KGiS partners with an Outsourcing Company:
2021

KGiS partners with an Outsourcing Company:

KG Invicta Services (KGiS) partners with an elite CX outsourcing company to provide multi-channel Contact center services to improve their customer support from our service delivery centers in Belize and India.

Demerger
2021

Demerger

KG Information Systems Private Limited (KGiSL) has announced that the board of directors have approved the demerger of their Global Software Services (GSS)…

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