KGiS conducts surveys of patients in an attempt to translate subjective results into meaningful, quantifiable, and actionable data. KGiS works with the clients to build a custom-tailored process called KGiS Patient Engagement Program (PEP).
PEP consists of a unique framework of people, processes, and technology to track patients post-hospitalization resulting in increased patient trust and loyalty.
PEP consists of a unique framework of people, processes, and technology to track patients post-hospitalization resulting in increased patient trust and loyalty.
KGiS performs patient counseling surveys post-discharge from the hospitals that involve:
- Communicating with patients suffering from various ailments
- Understand the status of health and counsel
- Engaging with patients to understand medical needs and effectively channel to the hospitals
- Ensuring patient data management by accurate data entry in the portal
Outcomes
![](https://www.kginvicta.com/wp-content/uploads/2022/08/Improved-clinical-01.png)
Improved clinical outcomes
![](https://www.kginvicta.com/wp-content/uploads/2022/08/Reduced-patient-02.png)
Reduced patient leakages
![](https://www.kginvicta.com/wp-content/uploads/2022/08/brand-experience.png)
Increased patient loyalty and experience
![](https://www.kginvicta.com/wp-content/uploads/2022/08/Helps-build-business-04.png)
Helps build business and reputation of the hospital
THE PROCESS
![](https://kginvicta.com/wp-content/uploads/2022/08/Healthcare-Back-Office-Patient-Surveys.png)
CLIENT STORIES
Brands Trust Us
![Patient Surveys](https://www.kginvicta.com/wp-content/uploads/2022/08/insurance-verification-case-study.png)
INSURANCE VERIFICATION
US optometry and vision care company effectively completes verification of 95% of insurances before appointment and shortens time taken to submit claims
![Case study form](https://kginvicta.com/wp-content/uploads/2023/08/MicrosoftTeams-image-133.jpg)
![Patient Surveys](https://www.kginvicta.com/wp-content/uploads/2022/08/Frame-4-1.png)
MEDICAL BILLING & CODING
KGiS uses business process improvement capability to setup and effectively manage clearing house for a leading biometric testing and wellness company
![Case study form](https://kginvicta.com/wp-content/uploads/2023/08/MicrosoftTeams-image-133.jpg)
![Patient Surveys](https://www.kginvicta.com/wp-content/uploads/2022/08/Frame-5-1.png)
ACCOUNTS-RECEIVABLES
Health screenings and wellness company reduces denials, realizes 84% of unpaid claims using KGiS’s RCM and analytics solutions
![Case study form](https://kginvicta.com/wp-content/uploads/2023/08/MicrosoftTeams-image-133.jpg)
![Patient Surveys](https://www.kginvicta.com/wp-content/uploads/2022/08/Frame-2-4.png)
APPOINTMENT SCHEDULING
KGiS enables US physician practice setup and effectively manage centralized appointment scheduling operations
![Case study form](https://kginvicta.com/wp-content/uploads/2023/08/MicrosoftTeams-image-133.jpg)
![Patient Surveys](https://www.kginvicta.com/wp-content/uploads/2022/07/Appointment-Scheduling.jpg)
APPOINTMENT SCHEDULING
KGiS streamlines appointment scheduling for American dermatology practice using IVR and web based call tracking software
![Case study form](https://kginvicta.com/wp-content/uploads/2023/08/MicrosoftTeams-image-133.jpg)
![Patient Surveys](https://www.kginvicta.com/wp-content/uploads/2022/07/Accounts-Payable.jpg)
ACCOUNTS PAYABLE
KGiS improves payment cycle and the AP process for American assisted living and long term care facilities
![Case study form](https://kginvicta.com/wp-content/uploads/2023/08/MicrosoftTeams-image-133.jpg)